Support

Last updated 2026-10-31

Support for the Inventerprises apps for Jira Cloud is by email. One address covers every app, and a person reads every message.

Contact

Email alexander@inventerprises.se. We aim to answer within two business days, Swedish time.

What to include

Your Jira Cloud site URL, such as yourcompany.atlassian.net.
Which app the problem is in.
What you did, step by step, what you expected, and what happened instead.
Screenshots, and the exact text of any error message.
Whether it happens for everyone or only for some people, projects or forms.

Do not send passwords, API tokens or other credentials. Send only the personal data needed to describe the problem.

Security issues

Email the same address with "Security" in the subject line. The Security policy says what to include, what is in scope, and how quickly we respond.

Documentation

Form Behaviours: rules that show, hide, require and lock fields on Jira forms.
Timesheets: a weekly timesheet on Jira worklogs, with approvals, locked periods and an export.

Licenses and billing

The apps are sold through the Atlassian Marketplace. Purchases, renewals, evaluations and refunds are handled by Atlassian; see the End User Terms. For a question about your license, write to the address above.